pororoslot Privacy Policy

This page describes what data we collect when you use pororoslot and how we keep that information protected. We operate live-dealer studios, slot games, and sportsbook markets across a mobile app and web browser; your account spans all of them. Our privacy practices comply with applicable data-protection regulations and are designed to be transparent about what we do with your personal information.

When you register, deposit funds, or play a game on pororoslot, we collect data necessary to operate our service. That includes identity information (for KYC verification), payment details, transaction history, and gameplay records. We store this data securely and share it only with third parties who help us process your requests (payment providers, identity-verification vendors, compliance partners) or where the law requires us to do so.

We do not sell your personal data to advertisers or marketers. We do not track your browsing behaviour outside pororoslot for advertising purposes. Your data is yours; we handle it as a custodian, not as a product. If you have questions about how we use your information, contact our support team or review the relevant sections below.

What Data We Collect on pororoslot

We collect data in two broad categories: information you provide directly (registration, identity documents, payment methods) and information we generate as you use pororoslot (login timestamps, game activity, account balance history).

Registration and identity information: When you open an account on pororoslot, we ask for your email address, phone number, and a secure password. During KYC verification, we collect a photo of your national identity document (KTP, passport, or equivalent), a selfie for face matching, and your full name and date of birth. We use this information to verify your identity, prevent fraud, and comply with anti-money-laundering (AML) regulations.

Gameplay and account activity: We automatically record when you log in, which games you play, your bet amounts, spin outcomes (for slots), hand results (for live-dealer games), and your account balance at any moment. We also log your IP address and device type (mobile OS, browser) for security purposes. This data helps us detect fraud, resolve disputes, and improve our platform.

Essential data

Email, phone, identity documents, payment method. Necessary to operate your account.

Transactional data

Deposit and withdrawal history, game wagers, payouts. Used for accounting and dispute resolution.

Technical data

IP address, device type, browser version, login times. Used for security and performance monitoring.

Voluntary data

Chat messages, support tickets, feedback forms. Provided by you; we retain for support history.

How We Use Your Data

We use your data to operate pororoslot and to fulfil our legal obligations. Here are the primary purposes:

• Account management: We use your identity information and email to manage your account, process login requests, and send you important notifications (e.g., login alerts, account security changes).
• Payment processing: We share your payment details with payment processors (e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, and your bank) to execute your deposits and withdrawals. Payment processors apply their own privacy policies.
• Compliance and fraud prevention: We use your information to verify your identity, prevent money laundering and terrorist financing, and detect fraudulent activity. This includes sharing your data with compliance partners and (when required by law) with governmental authorities.
• Game fairness and dispute resolution: We retain gameplay data (spins, hands, payouts) to resolve disputes and to demonstrate that our games are fair. If you contest a payout, we review the underlying game logs.
• Service improvement: We analyse aggregated (non-personal) gameplay data to identify technical issues, optimise game performance, and understand user preferences. This analysis does not identify you personally.

We do not use your data for marketing or advertising purposes without your explicit consent. We do not sell your data to third parties. We do not use your gameplay history to profile you or make automated decisions about your account (e.g., we do not ban you automatically based on an algorithm; any account closure is reviewed by a human).

Your data is the foundation of your account. We treat it with the care we would expect for our own information.

Data Storage and International Transfer

We store your data on secure servers maintained by pororoslot and our trusted hosting partners. Our servers may be located outside Indonesia—for example, in Singapore or another regional jurisdiction. When your data crosses international borders, it remains protected by encryption and by data-processing agreements that enforce the same privacy standards we follow in Indonesia.

If you are accessing pororoslot from Jakarta, Surabaya, Bandung, Medan, or Semarang, your data may be processed in facilities outside Indonesia, but it is always protected against unauthorized access. We comply with applicable data-protection laws, which require us to inform you of such transfers and to maintain adequate safeguards.

Third-Party Processors and Your Rights

We share your data with carefully selected third parties who help us run pororoslot:

• Payment processors: local payment, online payment, e-wallet, mobile banking, local payment, online payment operators, and your bank (e-wallet, mobile banking, local payment) receive information necessary to complete your transactions. They apply their own privacy policies.
• Identity verification vendors: We use third-party services to verify the authenticity of your identity documents and to perform face matching. These vendors receive your ID photo and selfie but do not store them beyond the verification window.
• Compliance and AML partners: We may share your data with specialised AML providers to screen for sanctions and high-risk patterns. These partners apply strict confidentiality agreements.
• Government agencies: If required by law (e.g., a court order or financial-crime investigation), we disclose your data to applicable authorities. We inform you of such disclosures where legally permitted.

You have rights over your data. You may request access to all data we hold about you, request correction of inaccurate information, or request deletion (subject to legal retention requirements—e.g., we must keep transaction records for tax purposes). To exercise these rights, contact our support team with a clear request. We will respond within 30 days.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies on pororoslot to remember your login state, to track your preferences (e.g., language choice, table limits), and to diagnose technical issues. These are functional cookies, not marketing cookies. We do not use cookies to track you across third-party websites or to build advertising profiles.

When you first access pororoslot, we display a cookie notice. You can manage cookie preferences in your browser settings or by opting out via our account dashboard. Note that disabling certain cookies may degrade the user experience (e.g., you may be logged out more frequently).

Data Security and Retention

We employ industry-standard encryption (TLS/SSL) to protect your data in transit. Data at rest on our servers is encrypted using AES-256 or equivalent. We conduct regular security audits and penetration testing to identify and address vulnerabilities. Our infrastructure includes firewalls, intrusion-detection systems, and access controls that limit employee access to sensitive data.

We retain your data for as long as necessary to operate your account and to comply with legal obligations. After account closure, we keep transaction records for seven years (for tax and AML compliance), then securely delete them. Identity documents are retained for three years post-closure, then destroyed. If you request account deletion before closure, some data may be anonymized but not fully erased (e.g., aggregate gameplay statistics are retained for platform improvement).

Jurisdiction and Contact

Our services are available only where local law permits online wagering. Our privacy practices are designed to comply with applicable data-protection laws in jurisdictions where we operate. However, data-protection rights vary by jurisdiction. If you believe we have violated your privacy, you may file a complaint with your local data-protection authority.

For questions about this privacy policy, requests to access or delete your data, or to report a data breach, contact our support team via the About us page. Include "Privacy Request" in your subject line so your message is routed to the correct department. We will respond within 30 days.

This privacy policy may be updated periodically to reflect changes in our practices or applicable law. We will notify you of material changes via email. Continued use of pororoslot after such notification constitutes acceptance of the updated policy.